![]() If you are not at home when we try to collect we reserve the right to deduct from your refund or charge your credit card the direct costs to us of the failed return in accordance with the Consumer Protection (Distance Selling) Regulations 2000. The history of lantern shows in Zigong can be traced to the Tang (618-907) and Song (960-1279) dynasties, which have now developed into a cultural activity with performances and night markets. Please ensure that you provide your order number when contacting customer services. The Zigong Lantern Show is a national intangible cultural heritage and a fine folk culture event in China. Request a Collection via Robert Dyas Customer ServicesĬontact our Customer Services team who will be able to arrange a collection for your item with the supplier. If you wish to return your item to Robert Dyas, you can do so by the following method: 1. ![]() Full details of your rights are available from your Local Authority’s Trading Standards Office. This is not intended to be a full statement of your rights under the Consumer Contracts Regulations. ![]() You will receive a full refund of the purchase price of the Products. Under the Consumer Contracts Regulations June 2014 you have a duty to take reasonable care of Products whilst they are in your possession. ![]() Anything of a nature that for hygiene or associated health and safety - this includes the Outdoor Spas, Mattresses and Divan Sets.Electrical/Technical products which have been unsealed.You may not cancel orders for the following types of products: Refunds for orders cancelled under the provisions of the Consumer Contracts Regulations will be processed in accordance with your legal rights. In the UK you have a legal right, under the Consumer Contracts Regulations June 2014, to cancel your order within fourteen (14) days following your receipt of the goods. ![]()
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